Talk to anyone who has misplaced her order or needs to know her banking services charges for specific transactions. You’ll most likely hear horror stories of how they had to wait endlessly for the customer care executive or getting disconnected frequently or did not find the right solution…
I recently finished a consulting project with one of the biggest health insurance companies in the US. I was part of the team that was engaged in defining and implementing the client’s data governance strategy from scratch as they didn’t have any data governance policy in place.
In this article, get a glimpse of how emerging technologies such as AI, IoT, big data and analytics will dictate the way towards re-imagining the business process in the sector.
How exactly does technology communicate with us when it takes our shopping orders, answers our questions, and recommends what we might like or dislike? The answer lies in Artificial Intelligence (AI).
Big data has been the talk of the town for quite a while now. Thanks to the ever-expanding network of web, mobile, social and sensors, organizations today are inundated with data and information to the point, where they have little to no idea of what to do with it.